Shopping Audit

Mystery Shopping – Audit & Investigations – Best Investigator In India

When to hire Deccan Investigation India for Mystery Shopping

• You want to check whether all your stores provide the same experience and quality of services to customers
• You want to assess the type of customer experience at your outlet
• You want to objectively measure different aspects of customer service, be it the ambiance and the quality of interaction with your staff
• You want to ensure standardization to different aspects of customer service at your stores
• You want to be sure that all your facilities and infrastructure are being used for optimum custom experience
• You want to check whether the billing process and invoices are being followed as per the standards
• You want to check whether one of your franchises or retail outlets or showrooms is sticking to the brand ethos
• You want to check the wait-time for customers at your bank branches
• You want to check how your airlines staff is treating customers professionally and as per the standard protocol
• You want to check whether your sales teams are issuing invoices
• You want to check whether one of your franchises is running parallel business and hurting the brand value of your organization

So, if you want evidence to get gauge the customer service performance of your outlets and stores hire Deccan Investigation India and get the results you desire!